Oracle Utilities Customer To Meter Integration to Oracle Utilities Network Management System (Doc ID 2826920.1)

Last updated on MAY 31, 2024

Applies to:

Purpose

Oracle Utilities Customer To Meter integration to Oracle Utilities Network Management System helps to manage outage business process between customer information and outage management systems.

This pre-built integration between the leading applications makes sure the seamless automated flow of outage information.  It also makes relevant outage information visible from a single application.  Key business processes automated by this integration include synchronization of customer data and trouble calls from Oracle Utilities Customer To Meter to Oracle Utilities Network Management System.  It also supports the ability to query job history, trouble call history, and planned outages from Oracle Utilities
Customer To Meter. 

Scope

The integration supports the following flows:

• Synchronize data
• Send trouble calls to Oracle Utilities Network Management System
• Query trouble calls
• Query job history
• Query planned outages

Details

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