Essbase Marketplace : Unable To Access SmartView When Signing In Via Single Sign On
(Doc ID 2827263.1)
Last updated on AUGUST 17, 2023
Applies to:
Essbase for OCI Marketplace - Version 19.3.0.0.0 to 21.2.2.0.0 Marketplace [Release 19 to 21]Information in this document applies to any platform.
Symptoms
When regular users try to login to SmartView in Excel using Single Sign On , it fails with error .
Admin users are able to login successfully.
However both times there is success message in IDCS logs.
Error message 1:
An error has occurred on this page
Line 25
char 99
Error: unexpected error
Code: 0
URL:
https://idcs-<id>.identity.oraclecloud.com/cloudgate/v1/oauth/callback
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Error message 2:
An error has occurred on this page
Line 25
char 99
Error: The value of the property 'loadHandler' us null or undefined., not a
Function object
Code: 0
URL:
https://idcs-<id>.identity.oraclecloud.com/cloudgate/v1/oauth/callback
Changes
Customer had integrated SAML SSO with Marketplace.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |