Unable to Add Primavera Virtual Desktop Access To Any Users in Primavera Administration
(Doc ID 2827301.1)
Last updated on MARCH 22, 2022
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.12 and laterInformation in this document applies to any platform.
Symptoms
When attempting to add 'Primavera Virtual Desktop User' access to any user
the following error occurs.
ERROR
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0 user(s) processed successfully, 1 user(s) failed.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Primavera Administration.
2. Attempt to assign 'Primavera Virtual Desktop User' access to a user.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot grant PVD access to any new users.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |