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RPAS Cloud: Workbook Build Fails with Error: Exception: Array 'hierinfo' in database '<PATH_TO_DATABASE>' dimension 'info' does not have position 'fromhier'.; in doing buildAutoWb workbook C<SEGMENT NUMBER> (Doc ID 2827324.1)

Last updated on JANUARY 24, 2022

Applies to:

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Demand Forecasting Cloud Service Plus - Version 19.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

Multiple workbook builds are failing with the following error in the log:
Exception: Array 'hierinfo' in database <PATH_TO_DATABSE> dimension 'info' does not have position 'fromhier'.; in doing buildAutoWb workbook C<SEGMENT>

Cause

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