My Oracle Support Banner

Unable To Retrieve Content. Additional Information For "Remote Region error #" Error Received When Submitting Purge Recent Items Scheduled Process (Doc ID 2827438.1)

Last updated on NOVEMBER 08, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, Opportunities

User is not able to run the "Purge Recent Items" Scheduled process in order to clear the list with the recent items. The below error message is encountered when he is trying to execute the process:

ERROR
-----------------------
Unable to retrieve content. Additional information for "Remote Region error #1"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Scheduled Processes
2. Create and Submit a process for "Purge Recent Items" job
3. Receive Error

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.