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RI: Error Running Rejected Reports Agent "The Agent, Retail Insights Rejected Records Agent has failed. [nWSError: 77006] " (Doc ID 2827520.1)

Last updated on MAY 15, 2023

Applies to:

Oracle Retail Science Platform Cloud Service - Version 21.0 and later
Information in this document applies to any platform.


When running the agent to create rejected records report for Retail Insights (RI) the following error below is generated. How can this be resolved?

Agent Failed
The Agent, Retail Insights Rejected Records Agent - PROD, has failed.

[nWSError: 77006] Oracle BI Presentation Sever Error: A fatal error occurred while processing the request. The server responded with: Soap invocation to security service failure: HTTP error code: "500"
Error Codes: UMSSP69Z


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