Fusion Goal Management : Stale Goal Approval Transactions are NOT Showing Approver Name(Assignee) In Transaction Console (Doc ID 2827662.1)

Last updated on OCTOBER 10, 2023

Applies to:

Goal

Issue Replication Steps:

1. The Goal plan Approval Transactions has been submitted for Approval.
2. After 180 days, It is Automatically withdrawn, but task status is getting updated to Stale, instead of Withdrawn. It is found by running following SQL Query:

select wt.identificationkey, wt.createddate ,wt.updateddate, wt.state,wt.TASKDEFINITIONNAME,wt.creator,wt.versionreason
from FA_FUSION_SOAINFRA.wftask wt where wt.state in('STALE')
and wt.TASKDEFINITIONNAME = 'ApprovePerformanceGoal' order by wt.updateddate desc

 Symptoms of Issue:

1. The Goal Plan Approval Transaction is being Automatically Withdrawn after 180 days, but task status getting updated to Stale, instead of Withdrawn.

2. Transaction still in Pending status.

3. The Assignee(Approver Name) is blank in Transaction Console for Process: Approve Performance Goal.

Solution

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