Cannot Flatten Hierarchies, as the process ends in error.
(Doc ID 2828031.1)
Last updated on FEBRUARY 28, 2024
Applies to:
Oracle Fusion General Ledger Cloud Service - Version 11.13.21.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.21.10.0 version, Setup, Rapid Impl and Security
ACTUAL BEHAVIOR
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Attempts to run Process Account Hierarchies fails on the Tree Flatten Process. Attempts to manually Flatten the hierarchy (Online Flattening) also fails and returns an error for a specific site (xxxx)
STEPS
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The issue can be reproduced at will with the following steps:
1. Submit Process Account Hierarchies
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot complete hierarchies updates/maintenance
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |