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Why Worklist Shows All The Tasks Not Related To Power User ? (Doc ID 2828070.1)

Last updated on DECEMBER 22, 2021

Applies to:

Oracle Account Reconciliation Cloud Service - Version 21.12.51 and later
Information in this document applies to any platform.

Symptoms

Worklist shows all the tasks not related to Power user.

With the new update in ARCS after Nov 2021 patch, choose role option is not available any longer. This leads to power user being able to see all the Reconciliations in the Worklist. They are not able to confine the worklist only to the tasks which they have to perform for example, if they have to Review. The power users are able to view all the profiles for which they have security filter assigned irrespective of the task they have to perform during month end, which loses the purpose of the worklist. It should show only the tasks to be performed as preparer or reviewer or reassignment approval.


Cause

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In this Document
Symptoms
Cause
Solution
References


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