Agent Not Honoring Tender Response Time
(Doc ID 2828413.1)
Last updated on DECEMBER 15, 2021
Applies to:
Oracle Transportation Management Cloud Service - Version 21.3 to 21.3 [Release 21]Information in this document applies to any platform.
Symptoms
Tender Response Time is set on Lane as 4 hours (for example)
When a a shipment is tender automatically via an agent, A 24 hour response time is applied (instead of expected 4 hours)
However when a shipment is manually tendered via UI actions, then the 4 hour response time is correctly applied
Expectation is that the Shipment tendered via Agent also respects the lane setup of tender response time
STEPS
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The issue can be reproduced at will with the following steps:
1. Tender a Shipment via a Agent
2. Review response time on the respective tender offer page
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |