The Expense Report approval notification shows the error Service ExpenseWorkflowService isn't available (Doc ID 2828979.1)

Last updated on AUGUST 04, 2022

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Expense report approval notification show this error message:

Service ExpenseWorkflowService isn't available

Cause The specified service isn't available
Action Contact your help desk

Internal logs show this error message related to expense report in question:

Error parsing envelope: most likely due to an invalid SOAP message.: Illegal character ((CTRL-CHAR, code 2))

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In this Document

Symptoms

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