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Windows Becomes Hidden When Performing Actions (Adding a New Baseline, Assigning Relationship) (Doc ID 2829185.1)

Last updated on OCTOBER 07, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12.13.0 to 19.12.19.1 [Release 19.12]
Primavera P6 Enterprise Project Portfolio Management - Version 19.12.13.0 to 19.12.19.1 [Release 19.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.12 to 20.12.15.0 [Release 20.12]
Primavera P6 Enterprise Project Portfolio Management - Version 20.12 to 20.12.15.0 [Release 20.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.12 to 21.12.8.0 [Release 21.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Maintain Baseline window intermittently disappears when adding a new baseline. The window may fall "behind" P6 screen and in a Primavera Virtual Desktop (PVD) environment, P6 will appear to hang as the window cannot be retrieved.

or

User is unable to see neither Successor nor Predecessor "Assign" dialog windows and after clicking Assign button. Nothing happens.

EXPECTED BEHAVIOR

Expect to be able to access Maintain Baseline or Assign Predecessor/Successor Dialogs

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into P6 Pro.
  2. Open a project.
  3. Maintain Baselines.
  4. Add a baseline. Window will disappear and P6 gives the appearance of hanging.

Changes

 

Cause

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