OIC Connectivity Agent installation fails with "Error occurred While Downloading Certificate"
(Doc ID 2829827.1)
Last updated on DECEMBER 21, 2021
Applies to:
Oracle Integration-OIC - Version 18.2.5 and laterInformation in this document applies to any platform.
Symptoms
Installation of the OIC Connectivity Agent fails with Error occurred While Downloading Certificate :
Proceeding to install a new agent ...
No Proxy Configuration Detected
Checking for trusted certificates ...
Agent Installation Failed !!! Error occurred While Downloading Certificate.
Error encountered. See logs for more details.
Shutting down ...
No Proxy Configuration Detected
Checking for trusted certificates ...
Agent Installation Failed !!! Error occurred While Downloading Certificate.
Error encountered. See logs for more details.
Shutting down ...
The agent logfile shows the cause as java.net.ConnectException: Connection timed out (Connection timed out) :-
[2021-12-21T11:42:25.023Z] [SEVERE] [ThreadID: 13] [Logger: oracle.cloud.cpi.agent.install.AgentInstaller] [SRC Class: oracle.cloud.cpi.agent.install.AgentInstaller; Method: downloadCertificate] Agent Installation Failed !!! Error occurred While Downloading Certificate. java.net.ConnectException: Connection timed out (Connection timed out)
at java.base/java.net.PlainSocketImpl.socketConnect(Native Method)
at java.base/java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:412)
at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:255)
at java.base/java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:237)
at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.base/java.net.Socket.connect(Socket.java:608)
at java.base/sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:287)
at java.base/sun.security.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:146)
at java.base/sun.security.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:88)
at oracle.cloud.cpi.agent.install.CertDownloader.certExtract(CertDownloader.java:89)
at oracle.cloud.cpi.agent.install.RESTCallsToICS.callRESTClient(RESTCallsToICS.java:37)
at oracle.cloud.cpi.agent.install.AgentInstaller.downloadCertificate(AgentInstaller.java:335)
at java.base/java.net.PlainSocketImpl.socketConnect(Native Method)
at java.base/java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:412)
at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:255)
at java.base/java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:237)
at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.base/java.net.Socket.connect(Socket.java:608)
at java.base/sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:287)
at java.base/sun.security.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:146)
at java.base/sun.security.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:88)
at oracle.cloud.cpi.agent.install.CertDownloader.certExtract(CertDownloader.java:89)
at oracle.cloud.cpi.agent.install.RESTCallsToICS.callRESTClient(RESTCallsToICS.java:37)
at oracle.cloud.cpi.agent.install.AgentInstaller.downloadCertificate(AgentInstaller.java:335)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |