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Non Physcial Item Not Present in ITM_NON_PHYS_ITEM Due to: "An update was run against datasource: [Local] that had no effect" (Doc ID 2829956.1)

Last updated on DECEMBER 22, 2021

Applies to:

Oracle Retail Xstore Office Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

In Xstore V19.0:

Specific non-physical items are not present in the non-physical-item table and users are unable to apply them through .MNT.

These specific items show up in the itm_item table, but not in the itm_non_phys_item table.

When looking at logs users see the below WARN message:

Cause

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In this Document
Symptoms
Cause
Solution


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