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Terminated Employees From HCM is Not Being Picked up by Incentive Compensation (Doc ID 2831432.1)

Last updated on JANUARY 01, 2022

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

The terminated employees from HCM is not being picked up by Incentive Compensation.


STEPS
1. Create Employee "Emp3"
2. Use Participant Assignments > Import Participants to create participants records
3. Terminated employee  via Users and Roles > Personal and Employment > Resignation
4. Run All Participant Processes which kicks off ESS job "Collect Participants and Participant Update"
5. Review participant in Participant Snapshot > Participant Details and still show as active with no end-date

LOG FILE for job Collect Participants and Participant Update shows :

------------------------------------------
Processing HCM Terminations
------------------------------------------

Entering method updateTerminatedParticipantsForBU for Org Id : 300000239423218 on Tue Aug 17 18:24:36 UTC 2021
Entering method updateTerminatedParticipantsForBU with mode as update : true
Calling method processTerminateFromAtomFeedService for service : /hcmRestApi/atomservlet/employee/termination
Entering method processTerminateFromAtomFeedService for Org Id : 300000239423218 appName : ORA_HCM_SERVICESAPP servicePath : /hcmRestApi/atomservlet/employee/termination

Service url : http://fa-internal.oracleoutsourcing.com:10663/hcmRestApi/atomservlet/employee/termination
------------------------------------------
Last successful import Date (update) : 2021-08-17T16:01:32.000Z
------------------------------------------
Service Url with filters : http://fa-internal.oracleoutsourcing.com:10663/hcmRestApi/atomservlet/employee/termination?page=1&page-size=500&updated-min=2021-08-17T16:01:32.000Z
Final URL generated: http://fa-internal.oracleoutsourcing.com:10663/hcmRestApi/atomservlet/employee/termination?page=1&page-size=500&updated-min=2021-08-17T16:01:32.000Z
Calling RESTInvoker.getAtomFeed with url : http://fa-internal.oracleoutsourcing.com:10663/hcmRestApi/atomservlet/employee/termination?page=1&page-size=500&updated-min=2021-08-17T16:01:32.000Z

Number of items found in page 1 for termination from the Atom feed : 0
Total Number of Items in the Atom feed for termination : 0
Total Number of Items Processed : 0
Exiting method updateTerminatedParticipantsForBU for Org Id : 300000239423218 on Tue Aug 17 18:24:36 UTC 2021

Cause

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In this Document
Symptoms
Cause
Solution
References


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