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On The Promotion Search Page When User Selects Offer Type No Results Are Displayed (Doc ID 2831472.1)

Last updated on OCTOBER 28, 2022

Applies to:

Oracle Retail Pricing Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

On the Promotion search page when user selects Offer Type as "BUY/GET" no results are displayed. If the offer type is removed another search fields used the promotion is retrieved.


Steps to reproduce : 

1. Populate the offer description with %%.
2. Select buy/Get in offer type.
3. Nothing is returned /only buy X , Get Discount template data is displayed.
4. Remove Buy/get, select Offer template that belongs to Buy/Get template
5. Records are returned.

Cause

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In this Document
Symptoms
Cause
Solution
References


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