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Reviewing Attachments Inside The Unifier With Autovue Not Showing The File Correctly When it Contains Watermark (Doc ID 2831486.1)

Last updated on JANUARY 04, 2022

Applies to:

Primavera Unifier Cloud Service - Version 19.12.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Review the attachment with Autovue, but Arabic pdf garbled when there are watermarks in the pdf.
 
STEPS TO REPRODUCE

  1. Upload one Arabic pdf in attachment which contains Arabic characters.
  2.  Try to review the attachment and see the content garbled.

ADDITIONAL INFORMATION

Only the file with watermark causes this issue.

EXPECTED BEHAVIOR

The Arabic language should show correctly in pdf when review the attachment.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot see pdf correctly when there is watermark in pdf.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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