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Oracle Fusion Recruiting Cloud: Error Extending Job Offer: "JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null" (Doc ID 2831589.1)

Last updated on JANUARY 10, 2022

Applies to:

Oracle Recruiting Cloud Service - Version and later
Information in this document applies to any platform.


Problem Description:

When attempting to extend an offer, the following error occurs:

JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null

When validating the template in Microsoft Word by combining the template with an XML sample, the following errors are obtained:

Run XDO Start
at oracle.xdo.template.rtf.RTFParser.generate(
at oracle.xdo.template.rtf.RTF2XSLParser.generateXSL(
at oracle.xdo.template.RTFProcessor.process(
at RTFValidation.runRTFValidation(
at RTFValidation.main(



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