My Oracle Support Banner

JMS Topic ETSOSTATUS for JMS_MONITORING_AGENT Subscriber in RIB-RMS Shows a Large Number of Messages (Doc ID 2831930.1)

Last updated on JANUARY 12, 2022

Applies to:

Oracle Retail Integration Cloud Service - Version 19.1 and later
Information in this document applies to any platform.

Symptoms

 Very large number of messages stuck on ETSOSTATUS topic meant to be consumed by JMS_MONITORING_AGENT subscriber for many days.
Note that the issue is specific to ETSOSTATUS topic.

Steps To Recreate:
1. RIB-RMS SOSTATUS-SUB-1 was brought down.
2. Message count on ETSOSTATUS topic for JMS_MONITORING_AGENT and RIB_RMS_SOSTATUS-SUB_1 shows 182880 and 0 respectively.
3. Using SOA utility, 10 messages were sent to ETSOSTATUS topic.
4. Message count on ETSOSTATUS topic for JMS_MONITORING_AGENT and RIB_RMS_SOSTATUS-SUB_1 now showed 182920 and 10 respectively.
5. Note that the issue is only with ETSOSTATUS topic for JMS_MONITORING_AGENT subscriber. All others are working fine.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.