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Unable To Open Reconciliation Page Under Intercompany Accounting (Doc ID 2832088.1)

Last updated on JANUARY 09, 2022

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, Journals and Intercompany

When attempting to access the Reconciliation Page under Intercompany Accounting, users are unable to run and download reconciliation report, the following error occurs.

ERROR
-----------------------
Page is not getting loaded and getting below error-
A connection to the server has failed.(status=504)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator
2. Intercompany Accounting
3. Reconciliation


Cause

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In this Document
Symptoms
Cause
Solution
References


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