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Cloud Customer Not Able to Assign Primavera Virtual Desktop Application Access to User (Doc ID 2832166.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.9 and later
Information in this document applies to any platform.

Symptoms

Using Primavera Administration, when attempting to add Primavera Virtual Desktop application access to users, the following error occurs:

ERROR

1 user failed

<TIMESTAMP> Creating/Assigning Application Access for Users: 1
<TIMESTAMP> Processing User(1/1): ABC
<TIMESTAMP> Assigning Application Access failed for user ABC
<TIMESTAMP> Assigned Application Access for User: ABC

Cause

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In this Document
Symptoms
Cause
Solution


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