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Agent Action “Add Shipment To Shipment Group” Does Not Create New Shipment Group (Doc ID 2832336.1)

Last updated on JANUARY 10, 2022

Applies to:

Oracle Transportation Operational Planning Cloud Service - Version 21.3 and later
Information in this document applies to any platform.

Symptoms

Agent Action “Add Shipment to Shipment Group” does not create new Shipment Group

An Agent is configured to trigger on “SHIPMENT - CREATED” and using the agent action “ADD SHIPMENT TO SHIPMENT GROUP”, with parameter “Add to existing group (If found)” = N.

At the end of this action, it is expected that the Shipment to appear in a new Shipment Group, on its own. However, no new group is created and the shipment does not appear in any group.

If we are selecting parameter “Add to existing group (If found)” = Y, the shipment is correctly added to an existing group.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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