Incoming Connection in the Conditional Workflow Action Window in UDesigner is Missing the OK and Cancel Buttons (Doc ID 2832957.1)

Last updated on JANUARY 21, 2022

Applies to:

Symptoms

On : Unifier 21.11

When editing the Incoming Connection for a Conditional Routing step in a Workflow in uDesigner:

ACTUAL BEHAVIOR
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The Conditional Workflow Action window in UDesigner is Missing OK and Cancel Buttons.

EXPECTED BEHAVIOR
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There should be an OK and Cancel buttons at the bottom of the window.

STEPS
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The issue can be reproduced at will with the following steps:

1. Log in to Unifier
2. Navigate to uDesigner > Business Process
3. Open the Business Process containing the workflow being edited
4. Click on workflow
5. Double click on the workflow being edited.
6. Double click on Incoming Connection link for the Conditional Routing item to be edited
7. Notice there are no OK and Cancel buttons at bottom of screen, even when the bottom is expanded.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, administrators are unable to edit the Incoming Connection link for the Conditional Workflow action properties in workflows.

Cause

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