Oracle Fusion Recruiting Cloud: Job Offer Letter Template Tokens Not Working as Expected and Preview Offer is Not Loading (Doc ID 2832961.1)

Last updated on OCTOBER 03, 2022

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Problem Description:

Aspects of the offer letter template are not working as expected, for example:

IF clauses are not being conditional, e.g. showing text when it should be hidden
Tokens are not showing any values

When attempting to Preview Offer with the same letter, the letter never loads in the Preview Offer page.

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.