Incorrect Tax Code Being Defaulted When Adding Items Manually to an Invoice
(Doc ID 2833644.1)
Last updated on JUNE 14, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.2 and laterInformation in this document applies to any platform.
Symptoms
While entering items manually to an invoice, tax code is defaulted incorrectly.
Steps to Recreate:
- Choose a location and supplier with same VAT region.
- Ensure that there is a tax code E or C in the system.
- Setup Item Tax to say 'S' (10%).
- Try to create an invoice by entering the item manually.
- Notice that item tax is defaulted to E or C instead of S.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |