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Incorrect Tax Code Being Defaulted When Adding Items Manually to an Invoice (Doc ID 2833644.1)

Last updated on JANUARY 13, 2022

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

While entering items manually to an invoice, tax code is defaulted incorrectly.

Steps to Recreate:

  1. Choose a location and supplier with same VAT region.
  2. Ensure that there is a tax code E or C in the system.
  3. Setup Item Tax to say 'S' (10%).
  4. Try to create an invoice by entering the item manually.
  5. Notice that item tax is defaulted to E or C instead of S.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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