OMC: Gateway Agent Upload Fails and omcli status agent Command Shows: Data Receiver Upload Status : UNKNOWN
(Doc ID 2833926.1)
Last updated on MAY 24, 2023
Applies to:
Oracle Management Cloud - Version N/A to N/A [Release 1.0]Information in this document applies to any platform.
Symptoms
The OMC Gateway Agent is not uploading data to cloud.
Data Receiver Upload Status, Last successful upload shows unknown.
$<AGENT_INST>/bin>./omcli status agent
Oracle Management Cloud Gateway
Copyright (c) 1996, 2021 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Version : 1.54.0
State Home : /<AGENT_INST>
Log Directory : /<AGENT_INST>/sysman/log
Binaries Location : /omc/gateway/210511.0205/core/1.54.0
Process ID : 15530
Parent Process ID : 15488
URL : https://<GATEWAY AGENT HOST>:<PORT>/emd/main/
Started at : 2021-12-24 14:46:20
Started by user : opc
Operating System : Linux version 4.1.12-124.58.2.el7uek.x86_64 (amd64)
Registered entities : 95
Sender Status : FUNCTIONAL
Data Receiver Upload Status : UNKNOWN
Last successful upload : (unknown)
Last attempted upload : 2021-12-24 14:46:44
Gateway Pending Files (MB) : 4,743.89
Gateway Pending Files : 92,058
Backoff Expiration : (none)
---------------------------------------------------------------
Agent is Running and Ready
$<AGENT_INST>/sysman/log/emagent.nohup has the follwoing errors:
----- 2021-12-22 13:17:21,907::1695::Launching the JVM with following options: -Xmx1406M -XX:MaxPermSize=160M -server -Djava.security.egd=file:///dev/./urandom -Dsun.lang.ClassLoader.allowArraySyntax=true -XX:-UseLargePages -XX:+UseLinuxPosixThreadCPUClocks -XX:+UseG1GC -XX:+UseCompressedOops -Djava.util.logging.config.file=null -----
----- 2021-12-22 13:17:21,909::1695::Agent Launched with PID 1735 at time 2021-12-22 13:17:21,909 -----
----- 2021-12-22 13:17:21,910::1735::Time elapsed between Launch of Watchdog process and execing EMAgent is 4 secs -----
----- 2021-12-22 13:17:21,910::1695::Previous Thrash State(-1,-1) -----
Java HotSpot(TM) 64-Bit Server VM warning: ignoring option MaxPermSize=160M; support was removed in 8.0
2021-12-22 13:17:22,221 [1:main (@ 2021-12-22 13:17:22 GMT)] WARN - Missing filename for log handler 'opss'
2021-12-22 13:17:22,232 [1:main (@ 2021-12-22 13:17:22 GMT)] WARN - Missing filename for log handler 'wsm'
2021-12-22 13:17:22,232 [1:main (@ 2021-12-22 13:17:22 GMT)] WARN - Missing filename for log handler 'opsscfg'
Exception: java.lang.OutOfMemoryError thrown from the UncaughtExceptionHandler in thread "GCAgent.TaskOperations.1"
Exception: java.lang.OutOfMemoryError thrown from the UncaughtExceptionHandler in thread "GC.SenderManager_ZipQueue.12"
Exception: java.lang.OutOfMemoryError thrown from the UncaughtExceptionHandler in thread "GC.SenderManager_ZipQueue.19"
Agent is going down due to an OutOfMemoryError
----- 2021-12-22 13:24:16,916::14608::Checking status of EMAgent : 4221
Cause
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In this Document
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| Cause |
| Solution |
| References |