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Onboarding PDF Form Pages Do Not Render Correctly (Doc ID 2833937.1)

Last updated on JUNE 05, 2024

Applies to:

Oracle TBE Onboarding Cloud Service - Version NA and later
Information in this document applies to any platform.


When editing an onboarding PDF form (or viewing/eSigning a form on the Talent Center), one or more pages on the form do not render. The affected pages include a broken image icon.

The issue can be observed by taking the following steps:

1. Select the Administration menu.
2. Select the Customize Onboard/Offboard option.
3. Under the Customize Forms section, click the Configurable Forms link.
4. Under the Employee PDF Forms section, locate the row listing the affected PDF form.
5. Select the Action menu (next to the View option), and select the Edit option.
6. Review the pane on the left-hand side of the screen for page previews:


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In this Document
 Step 1: Download the PDF from Taleo Business Edition
 Step 2: Open the PDF in Microsoft Word
 Step 3: Save the File in PDF Format
 Step 4: Update the PDF Document
 Step 5: Upload the PDF Back to TBE
 Step 6: Final Steps

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