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Fusion Global HR: Extract User Entity (UE) Search in 21D Returns: A connection to the server has failed (status = 504) (Doc ID 2833988.1)

Last updated on JANUARY 14, 2022

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.10.0 to 11.13.22.01.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When you search any user entity, the page keeps spinning and eventually returns error.

ERROR
-----------------------
A connection to the server has failed (status = 504)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. My Client Groups > Data Exchange
2. View User Entity Details
3. Enter Name. For example, PER_EXT_SEC_PERSON_UE
4. Search
5. See Error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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