Unable To Reverse Write-off On Contract (Doc ID 2834630.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Goal

On : NA version, Manage Contract Revenue

Q1: Unable to reverse write-off on Contract CNR.On this contract the Financial Administrator put 32 transactions to non-billable status which resulted in revenue write-off. Unable to reverse write-off as no funding shows on the contract line but negative revenue:
Then the user put a funding back, generate revenue and then delete the funding but still revenue stays.
Could you please help in fixing the issue?

Q2: On running Generate Revenue , Revenue was not reversed for this transaction TNR due to the ineligibility message ‘PJB_TXN_INVALID_INV_STAT’ which was reported in the revenue generation output report. Below have mentioned the details for the same.
Message Text: The transaction's pending invoice or revenue adjustments weren't processed because the transaction's invoice wasn't released
 

Solution

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