My Oracle Support Banner

Clearance Change Group an Price Change Group Screens Hangs Then Times Out For Large Clearance/ Price Change Group (Doc ID 2834925.1)

Last updated on MAY 16, 2022

Applies to:

Oracle Retail Pricing Cloud Service - Version 19.1 and later
Information in this document applies to any platform.

Symptoms

Clearance Change Group Screen Hangs then times out for large Clearance Change Group

ERROR
-----------------------

This site says the server has failed (status=503)


Steps to reproduce:


1. Set up a Clearance Change group for an items list containing 900 + level 1 Items for vdate + 1
2. Attached a zone containing 900 locations.
3. Approve the clearance change and note the clearance change group number.
4. Exit out of the screen Clearance Change Group screen
5. In the Clearance Change Group Search screen enter the Clearance change group number from step 3
6. Observe the screen hangs and after approx. 3 mins error message appears saying connection to server has been lost.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.