My Oracle Support Banner

[OSF] A Logged-In User Cannot Add An Item To The Cart Due To Error "Please check the selected shipping method before placing your order. The previously selected shipping method is no longer available." (Doc ID 2835246.1)

Last updated on JANUARY 31, 2022

Applies to:

Oracle Commerce Cloud Service - Version 21.4.3 and later
Information in this document applies to any platform.


A number of specific Storefront users are not able to add products to their Cart after they log-in to the site due to error:



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.