My Oracle Support Banner

Selecting Custom Business Object In OIC Throws An Error (Doc ID 2835811.1)

Last updated on JUNE 22, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.10.0 version, CX Integration

ACTUAL BEHAVIOR
---------------

OIC is trying to connect to CX Sales and to establish a connection to a custom object but the error below is displayed:

The application has encountered an unexpected error. Please check the applications connection details, credentials and entry your request.

EXPECTED BEHAVIOR
-----------------------

JSON response to be returned when we make a Get call on the describe REST API for the custom object

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.