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Update an Order Endpoint Fails with "General exception during invocation" Error (Doc ID 2836020.1)

Last updated on FEBRUARY 10, 2022

Applies to:

Oracle Commerce Cloud Service - Version 21.4.11 to 22.1.3 [Release 21D to 22A]
Information in this document applies to any platform.
Reported Version: 21.4.11.1

Symptoms

PUT /ccstoreui/v1/orders/<order_id> call during checkout fails with {"message":"General exception during invocation","status":"500"} error when a generic webhook calls payment service.

Reproducible Steps:
1. Log into Site
2. Add any item to cart and then checkout.
3. Select Credit Card payment and provide payment information
4. Provide CPF number
5. Submit order

Cause

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In this Document
Symptoms
Cause
Solution
References


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