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Item Created In RMS Via XItem With Wrong Net Weight (Doc ID 2837215.1)

Last updated on JANUARY 28, 2022

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA to 19.2 [Release No Release to 19.2]
Information in this document applies to any platform.

Symptoms

Created item via XItem with a defined Net Weight of 2, but the item was created in RMS with a net weight of 20

Customer is able to create item using UI and will have the correct Net Weight


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1 - Create an Item using XItem with item dimensions
2 - Verify the Net Weight value is not correct on RMS

Cause

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In this Document
Symptoms
Cause
Solution
References


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