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Pop Up Error: "An unexpected error has occurred, and the system cannot process your reques" Occurs When an Action Is Triggered From the Home Tab (Doc ID 2837246.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Primavera Unifier Cloud Service - Version 21.6 to 21.12 [Release 21.6 to 21.12]
Information in this document applies to any platform.

Symptoms

On : Unifier 21.6

Users randomly receive error popups performing Business Process (BP) tasks, such as opening a BP record, or sending a record to the next step when the action is triggered from the Home tab. The users click OK in the pop up message and are able to move on. 

ERROR:

Error Code: [RANDOM_CODE]
An unexpected error has occurred, and the system cannot process your request.
Contact your System Administrator referencing this error code [SAME_RANDOM_CODE]

Cause

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In this Document
Symptoms
Cause
Solution
References


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