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Specific User Is Unable to Export to XML for Specific Projects/EPS and Receives the Following Error: "No such file or directory" (Doc ID 2846437.1)

Last updated on OCTOBER 19, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.12 and later
Information in this document applies to any platform.


When a specific user attempts to export a project to XML, located in a specific EPS, they receive a consistent error.


<Path to directory>/XXX.xml (No such file or directory)


With the SAME access and privileges, the affected user is able to export any project to XML from other EPS's.

Other users are able to SUCCESSFULLY export projects to XML in any EPS.

The issue occurs for 1 specific EPS and 1 specific user in P6 Professional.

The affected user can successfully export from P6Web.


The issue can be reproduced at will with the following steps:
1. Login to P6 Professional as the affected user.
2. Attempt to export a project from the specific EPS.
3. Observe the reported error.


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