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Modification Of A Tender From Voucher To Cash Not Clearing The Voucher Number On The Database (Doc ID 2847124.1)

Last updated on FEBRUARY 04, 2022

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Voucher code not updating to NULL in SA_TRAN_TENDER after modifying the tender type from VOUCH to CASH through screen.

EXPECTED BEHAVIOR
-----------------------
Voucher code should updating to NULL in SA_TRAN_TENDER after modifying the tender type from VOUCH to CASH through screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a transaction from ReSA screen. Navigate trough ReSA Screen Task --> Operations --> Create Transaction
2. Add the tender type as VOUCH and add the voucher number.
3. Edit tender type from VOUCH to CASH from tender by clicking Action --> Edit .
4. Noticed the tender type has been updated from VOUCH to CASH but the voucher number still present in the SA_TRAN_TENDER table.
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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