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Fusion Global HR: Real Names Are Showing On Notifications And In The Worklist Instead Of Masked Names (Doc ID 2847909.1)

Last updated on FEBRUARY 12, 2022

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Real Names are Showing on Notifications and in the Worklist Instead of Masked Names.

This is only for names of the transaction creator. Subject of the transaction has no issue.

Notification under 'Things to Finish' showed as being submitted by the real manager’s name. Actual person for whom promotion was submitted shows masked person name correctly.
Here issue is person name that submitted (creator) the promotion transaction.

When clicked on the notification, the actual notification contained the masked names as expected.

Bell icon showed the real name of the manager (creator) of the transaction.

Clicked 'Show All' > "Assigned to me" also shows real name of the manager (creator) of the transaction..

BPM ‘Worklist’ shows the real name of the approving manager showed on the right-hand side of the screen.

EXPECTED BEHAVIOR
-----------------------
Expect to see masked names through out out

STEPS
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The issue can be reproduced at will with the following steps:

1. Login as Manager and submit a Promotion transaction
2. Login as Approver
3. Check Notification under ‘Things to Finish’ and see Promotion was submitted by the real manager’s name.
4. Click Bell Icon and see active transaction showing real manager as creator
5. Click ‘Show All’ > "Assigned to me" and see real real manager as creator
6. Go to BPM Worklist and note that real person's name shown in far right hand side corner

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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