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Oracle Fusion Recruiting Cloud: Candidate Receives Incorrect Job Offer Letter (Doc ID 2848013.1)

Last updated on APRIL 17, 2023

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

A candidate received their job offer letter, but it was the wrong letter.  The letter they received was in German and the candidate is based in the United States.

When the Recruiter accessed the job offer and selected to Preview Offer, the correct job offer letter displayed.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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