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Wrong Discount Value On The Order Confirmation Page In Case Of Multiple Items (Doc ID 2848534.1)

Last updated on MARCH 21, 2022

Applies to:

Oracle Commerce Cloud Service - Version 22.1.0 and later
Information in this document applies to any platform.

Symptoms

The discount value presented to the shopper on the order confirmation page is different than the value that is displayed on the other pages (cart, checkout).

When an item promotion targets multiple items, and multiple items qualify for the promotion, the wrong value is displayed for the promotion in the response payload for the promotion's totalAdjustment value upon order submit.

Expected Behavior:

The totalAdjustment value should be the total adjusted on both items.

Actual Behavior:

The totalAdjustment value is the value of the adjustment of the first item only.

The INCOMPLETE order has top level:

Cause

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In this Document
Symptoms
Cause
Solution
References


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