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CSM Failed Due To Adaptive Search Configuration (Doc ID 2848642.1)

Last updated on APRIL 28, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.10.0 version, Technology Management - Application Customization

CSM Failed due to Adaptive Search configuration

Customer have noticed from last 3 times whenever they are doing the CSM that adaptive search configuration is causing some issues.

Source: Dev1
Target: Test

ERROR
-----------------------
Module Adaptive Search configuration
Current Status Error
Detail Messages

2021-12-29 09:44:01.608: Application of ES configuration set not yet started
2021-12-29 09:47:02.596: Total Space in /podscratch/fmw/atgpf directory: 492 GB. Free space available in /podscratch/fmw/atgpf directory: 381 GB.
2021-12-29 09:47:03.023: Preparing for backup of Adaptive Search configurations
2021-12-29 09:47:17.208: Adaptive Search configurations backup completed sucessfully.
2021-12-29 09:50:28.846: Not Participating
2021-12-29 10:13:03.331: Total Space in /podscratch/fmw/atgpf directory: 492 GB. Free space available in /podscratch/fmw/atgpf directory: 381 GB.
2021-12-29 10:13:03.422: Import of ES configuration set has started
2021-12-29 10:13:03.520: Preparing for import of Adaptive Search configurations
2021-12-29 10:13:46.810: oracle.jbo.TooManyObjectsException: JBO-25013: Too many objects match the primary key oracle.jbo.Key[312d99be-a96c-4e87-a545-4fc9fda25cac ].





STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Target environment
2. Navigate to Migration
3. Do the CSM import

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import CSM jar file successfully.

Cause

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In this Document
Symptoms
Cause
Solution
References


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