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Transaction Out Of Balance Is Zero But Still Showing Tran Out Bal Error In ReSA (Doc ID 2848664.1)

Last updated on FEBRUARY 24, 2022

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

For a transaction the balance is zero but still the transaction is showing transaction out balance error in the screen.

Problem Statement:
-------------------
TRAN_OUT_BAL error is displayed for transactions with 0 balance

Steps to reproduce:
-------------------
1. Load sale transaction such that it fails with SKU_NOT_FOUND error.
2. Correct the errors on the transaction.
3. Executed SAPREEXP
4. Executed SAPREEXP POST
5. Open the store/Day and note "Transaction Out of Balance" error is reported.
6. Open the transaction and note the balance amount is 0.00, but still transaction out of balance error is displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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