Duplicated Messages From Oracle Digital Assistant (ODA) Web SDK
(Doc ID 2848841.1)
Last updated on FEBRUARY 11, 2022
Applies to:Oracle Digital Assistant - Version 21.x and later
Information in this document applies to any platform.
Users are seeing duplicated messages in ODA chat widget response.
- Upon inspection of the browser, there is also websocket connection error ("failed"), as detailed in KM 2848848.1.
- The channel ID is confirmed to be correctly specified.
- This was previously working (ie. no duplicated message in response) when there is no websocket error.
- The Web SDK version is old (pre-21.02 version).
- Auto-complete feature is enabled.
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