My Oracle Support Banner

Generate Revenue Process - Slow Performance - Steps For Profile Options (Doc ID 2849898.1)

Last updated on AUGUST 29, 2023

Applies to:

Oracle Fusion Project Billing Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.10.0 version, Manage Contract Revenue

ACTUAL BEHAVIOR

Generate Revenue process running for 5 hours

We have 3 Generate Revenue processes that have been running for 5 hours, when typically they have been taking 45 mins.
Can you determine if there are any issues slowing it down?


EXPECTED BEHAVIOR

Each of the processes should be finishing in max 45 min

STEPS

The issue can be reproduced at will with the following steps:
1. Generate revenue - still running since 5 hours


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.