Repeated Web Service or User login Failures- Java.lang.SecurityException Invalid Username...
(Doc ID 2850136.1)
Last updated on SEPTEMBER 04, 2024
Applies to:
Oracle Fusion Product Hub Cloud Service - Version 11.13.22.01.0 and laterOracle Fusion Purchasing Cloud Service - Version 11.13.24.04.0 to 11.13.24.04.0 [Release 1.0]
Information in this document applies to any platform.
Symptoms
On : any version, Technology Management - Reports/Analytics
From client side:
-- SOAP web service calls:<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>java.lang.SecurityException: Failed to log into BI Publisher: invalid username or password.</faultstring></soap:Fault></soap:Body></soap:Envelope>HTTP/1.1 500 Internal Server Error
Or
-- in BI UI user can't get into /analytics or catalog and gets HTTP/1.1 500 Internal Server Error
This problem may be sporadic/intermittent or may always be there for the user.
Changes
A username or password was changed in one place but not updated in a web service payload
- or -
A definition of a webservice (payload) was migrated from one environment to another without checking that the username and password elements matched the new environment.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |