My Oracle Support Banner

USM is Unable to Process a Messages and Failing With "Could not POST to URL: 406 - NOT ACCEPTABLE....The requested URL was rejected" Error (Doc ID 2850350.1)

Last updated on FEBRUARY 26, 2024

Applies to:

Oracle Retail Integration Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

When Oracle Warehouse Management Enterprise Edition Cloud Service (WMS Cloud Service) is trying to send a outbound load to Universal Service Mapper (USM) application to process a message, it is getting failed with below error:

2022-02-17 19:41:58,423 DEBUG 27467 - (619b4dc7-3ba4-4b6b-aba8-780b609df52c) (Retry #6) - Transmission Processing Started
2022-02-17 19:41:58,423 DEBUG 27467 - (619b4dc7-3ba4-4b6b-aba8-780b609df52c) (Retry #6) - Facility: <Facility ID>
2022-02-17 19:41:58,424 DEBUG 27467 - (619b4dc7-3ba4-4b6b-aba8-780b609df52c) (Retry #6) - Company: <Company Name>
2022-02-17 19:41:58,424 DEBUG 27467 - (619b4dc7-3ba4-4b6b-aba8-780b609df52c) (Retry #6) - Interface: manifest
2022-02-17 19:41:58,424 DEBUG 27467 - (619b4dc7-3ba4-4b6b-aba8-780b609df52c) (Retry #6) - Filename: SLSHGNxxxxx.xml
2022-02-17 19:41:58,440 DEBUG 27467 - (619b4dc7-3ba4-4b6b-aba8-780b609df52c) (Retry #6) - Validating file...
2022-02-17 19:41:58,441 DEBUG 27467 - (619b4dc7-3ba4-4b6b-aba8-780b609df52c) (Retry #6) - Integration Protocol: REST_WEB_SERVICE
2022-02-17 19:41:58,470 DEBUG 27467 - (619b4dc7-3ba4-4b6b-aba8-780b609df52c) (Retry #6) - POST - https://<Host>:<Port>/usm/EventListener.do?app=rib-lgf&family=RTV&type=RTVCre&interfaceType=ObManifest
2022-02-17 19:42:00,097 DEBUG 1815 - (a158083f-88bb-4e68-b1df-f5558b9f865c) (Retry #6) - Response status: 406 - NOT ACCEPTABLE
2022-02-17 19:42:00,114 DEBUG 1815 - (a158083f-88bb-4e68-b1df-f5558b9f865c) (Retry #6) - <html><head><title>Request Rejected</title></head><body>The requested URL was rejected. Please consult with your administrator.<br><br>Your support ID is: 8241041427110547465<br><br>[Go Back]</body></html>
2022-02-17 19:42:00,168 DEBUG 1815 - (a158083f-88bb-4e68-b1df-f5558b9f865c) (Retry #6) - Could not POST to URL: 406 - NOT ACCEPTABLE
2022-02-17 19:42:00,175 ERROR 1815 - (a158083f-88bb-4e68-b1df-f5558b9f865c) (Retry #6) - Error processing task a158083f-88bb-4e68-b1df-f5558b9f865c for output interface id 755963: Could not POST to URL: 406 - NOT ACCEPTABLE
2022-02-17 19:42:00,206 ERROR 1815 - (a158083f-88bb-4e68-b1df-f5558b9f865c) (Retry #6) - Task a158083f-88bb-4e68-b1df-f5558b9f865c failed and will not be retried anymore
2022-02-17 19:42:00,320 DEBUG 1815 - (a158083f-88bb-4e68-b1df-f5558b9f865c) (Retry #6) - send email (env <account>):
2022-02-17 19:42:00,320 DEBUG 1815 - (a158083f-88bb-4e68-b1df-f5558b9f865c) (Retry #6) - b'manifest/SLSHGNxxxxx.xml\nCould not POST to URL: 406 - NOT ACCEPTABLE'
2022-02-17 19:42:00,320 DEBUG 27467 - (619b4dc7-3ba4-4b6b-aba8-780b609df52c) (Retry #6) - Response status: 406 - NOT ACCEPTABLE
2022-02-17 19:42:00,337 DEBUG 27467 - (619b4dc7-3ba4-4b6b-aba8-780b609df52c) (Retry #6) - <html><head><title>Request Rejected</title></head><body>The requested URL was rejected. Please consult with your administrator.<br><br>Your support ID is: 8241041428685134427<br><br>[Go Back]</body></html>

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.