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Delay in receiving emails and error: " cannot update mailbox /var/mail/root for user root. error writing message: File too large" (Doc ID 2850842.1)

Last updated on MARCH 28, 2022

Applies to:

Oracle Cloud Infrastructure Email Delivery - Version N/A and later
Oracle Cloud Infrastructure - Version N/A and later
Information in this document applies to any platform.

Symptoms

You are using Postfix mail delivery system and experiencing a delay in receiving emails.

Errors in linux mail log file:/var/log/maillog

=============================================================
Feb 11 03:53:27 fmprodobi1 postfix/local[19526]: BB2E98481645: to=<root@domainname>, orig_to=, relay=local, delay=0.11, delays=0.09/0.01/0/0.02, dsn=5.2.2, status=bounced (cannot update mailbox /var/mail/root for user root. error writing message: File too large)
Feb 11 03:53:27 fmprodobi1 postfix/cleanup[19515]: C56828481646: message-id=<id details>
Feb 11 03:53:27 fmprodobi1 postfix/bounce[19529]: BB2E98481645: sender non-delivery notification: C56828481646
Feb 11 03:53:27 fmprodobi1 postfix/qmgr[2424]: C56828481646: from=<>, size=2498, nrcpt=1 (queue active)
Feb 11 03:53:27 fmprodobi1 postfix/qmgr[2424]: BB2E98481645: removed
Feb 11 03:53:27 fmprodobi1 postfix/local[19526]: C56828481646: to=<root@localdomain name>, relay=local, delay=0.01, delays=0/0/0/0, dsn=5.2.2, status=bounced (cannot update mailbox /var/mail/root for user root. error writing message: File too large)
Feb 11 03:53:27 fmprodobi1 postfix/qmgr[2424]: C56828481646: removed

 

Cause

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In this Document
Symptoms
Cause
Solution


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