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Using a savedCard On An Order with a IIN Promotion Applied, Returns errorCode 28327 (Doc ID 2851743.1)

Last updated on MARCH 07, 2022

Applies to:

Oracle Commerce Cloud Service - Version 21.4.3 and later
Information in this document applies to any platform.

Symptoms

Able to sucessfully us a Credit Card to pay for an Order with an IIN Promotion discounting the Order. However, when trying to submit the order with a savedCard, the  PUT /ccstore/v1/orders/<id> returns 500 HTTP response, with an errorCode = 28327. 

 

What is odd is the Checkout page correctly shows the Subtotal, IIN Promotion Discount, and Total. However, the errorCode 28327 basically says the orderTotal on the Order does not match the PriceInfo on the Order (see the oder via /ccadmin/v1/orders/<id> -versus- the payload on PUT /ccstore/v1/orders/<id>). That is, the priceInfo on /ccadmin/v1/orders/<id>, does not reflect the applied IIN Promotion.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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