(BEN-991105) Error When Attempting to Process a Life Event for an Employee
(Doc ID 2852799.1)
Last updated on FEBRUARY 25, 2024
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.13.21.10.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to evaluate a life event for one employee, the following error occurs:
ERROR
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There was a problem saving the elections because another enrollment
exists in the same element that this enrollment uses. (BEN-991105)
Element Medical EE, Rate Medical Plan Employee
Only EE Pretax, Effective date 2021-12-15.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Benefits Administration > Enrollment.
2. Search and select the employee in question.
3. Attempt to evaluate the life event.
Error occurs.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |