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PDF Files Not Shown Properly, Text in PDF files is Truncated Or Has A Different Font And Lacks Spacing (Doc ID 2853002.1)

Last updated on MARCH 04, 2022

Applies to:

Oracle Content Management - Version 18.2.5 to N/A
Content and Experience Cloud Classic - Version 19.3.2 to 19.3.2
Content and Experience Cloud Service - Version N/A to N/A
Information in this document applies to any platform.


PDF files not shown properly. There are some spacing issues with overlapping text and incorrect font or the text is truncated.

Noticed recently that the asset's PDFs provided by the business are not displayed properly by OCM, both in the 'Preview' and 'Original' view.

The issue can be reproduced at will with the following steps:

Login in OCM UI using firefox browser

Go to specific folder click on PDF





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